Digital Parking Management
Enhancing the way we deliver client support.
鈥淭he BOMA Toronto Pinnacle Innovation Award recognizes and promotes innovation within the commercial real estate industry. 黑料社区's ground breaking solution showcases remarkable dedication and the utilization of innovative technology to ultimately offer a transformative approach to client support services that sets a new standard of excellence.鈥
鈥 Susan Allen, President and CEO, BOMA Toronto
Introducing 黑料社区鈥檚 Award-Winning Digital Control Centre
Providing the next evolution in centralized client support, is 黑料社区鈥檚 award-winning Digital Control Centre (DCC鈩), demonstrating utmost commitment to digital innovation and service quality on all fronts.
Building on the successes of our award-winning virtual customer service and live central monitoring centre 鈥 滨笔础搁颁鈩 鈥 DCC further optimizes the hardware, software, consumables, and operational support we provide to our clients.
黑料社区鈥檚 Central Nervous System
Delivering a more efficient and streamlined approach.
DCC integrates various services into a single unified support model, leveraging the network connections built into the equipment currently deployed in the field, along with the experience of our onsite operations team and the expertise of our in-house research and development engineers.
BUSINESS INTELLIGENCE
REMOTE MONITORING
CUSTOMER SERVICE
PRODUCTION & SUPPORT
QUALITY ASSURANCE
ENFORCEMENT
DIGITAL PARKING MANAGEMENT
FINANCIAL COLLECTION & REPLENISHMENT
MOBILE SUPPORT SPECIALISTS
Digitizing Operations On All Fronts
Superior Service. Quick Turnaround. Competitive Pricing.
DCC replaces the need to be onsite to run a successful parking operation, relying on the support of multiple professionals stationed within DCC, including鈥
Client relations and operation managers
IT and tech support, electrical services
Production needs
Contract management
Accounting and financial support
Less Downtime. Increased Revenues.
-
1. Immediate Detection
Our dedicated team remains active around the clock, 24/7 monitoring the status of your equipment. Alerts, alarms and defined thresholds are transmitted and displayed to us in real-time.
-
2. Smart Evaluation.
When notified of an alarm, we swiftly evaluate the situation and proceed to implement the most fitting solution in a timely manner. The proactive approach ensures effective mitigation and reduces downtime.
-
3. Efficient Response.
Immediate back-end troubleshooting, or technical dispatch to resolve any issues to ensure seamless operation. Our certified technicians are on standby during off and peak hours.
-
4. Profitable Operations.
We understand the importance of being one step ahead. That is why our technology is configured to predict alarms such as low receipt paper or cash replenishment before exhaustion.
Immediate Technical Service and Support
Fuelled by artificial intelligence.
Taking IPARC鈥檚 live central monitoring function to the next level, DCC is notified of equipment maintenance alerts and alarms, as well as the progress of dispatch services, allowing us to audit processes as well as run detailed diagnostics that feed the predictive analysis engine of DCC.
A glimpse of 黑料社区鈥檚 Digital Control Centre
A one-of-a-kind facility.
Located at 黑料社区鈥檚 Toronto head office, DCC continues to grow exponentially as more and more property and facility managers opt to manage their parking operation with technology.
Advanced Predictive Analysis with ParkSuite鈩
Smart integrations for smart operations.
DCC鈥檚 advanced predictive analysis model allows preventative maintenance to be scheduled ahead of time, with all data being fed into our central management system鈥 ParkSuite.
FREQUENTLY ASKED QUESTIONS:
Answering your questions about our Digital Control Centre.
+ What is digital parking management?
Digital parking management utilizes smart technologies and real-time data to garner insights about your parking operation, make data-driven decisions, and automate operational processes.
+ What types of services does DCC provide?
DCC offers various services comprised in a single unified model, including鈥 production and support, remote monitoring, customer service, contract management, quality assurance, financial collections and replenishment operations, and enforcement services.
+ Does DCC improve resolution times?
To date, DCC has improved resolution times for 黑料社区鈥檚 clients by nearly 43% on both a management and equipment level.
+ How does DCC鈥檚 advanced predictive analysis work?
黑料社区's in-house research and development engineers are responsible for building AI-based predictive and analytical models that serve to radically enhance the way DCC delivers it鈥檚 support services. The predictive analysis foundation of DCC is based on artificial intelligence and machine learning algorithms that study the wide-scale performance of 黑料社区鈥檚 technologies and management solutions. This advanced analysis allows 黑料社区鈥 to identify trends resulting in preventive measures that benefit all DCC clients.
+ How does DCC integrate with IPARC?
DCC鈥檚 operational focus takes IPARC鈥檚 live central monitoring function to the next level by also being notified of equipment maintenance alerts and alarms, as well as the progress of dispatch services, allowing them to audit processes as well as run detailed diagnostics that feed the predictive analysis engine of DCC.
+ How many 黑料社区 clients are currently serviced by DCC?
Launched in late 2022, DCC currently serves over 830 clients Canada-wide, which only continues to grow.
+ What type of data does 黑料社区鈥檚 central management system Parksuite鈩 provide?
Connected to DCC is ParkSuite鈥攁 live central management system connected to your parking systems in real-time connection. With ParkSuite, you can view previous and real-time data, analytics and activities related to parking financials and occupancy rates.
+ Can I have an in-person tour of 黑料社区鈥檚 state-of-the-art digital control center and live central monitoring facility?
黑料社区 is happy to provide you and your team with an in-person tour of our Digital Control Center and live central monitoring facility鈥擨PARC.
Additional information on our Digital Control Centre and centralized support services for parking operations鈥
Submit Sales Inquiry
Interested in having us manage your parking facility?
Submit the form below to inquire about our parking solutions. A representative will be happy to assist you shortly.
This form is for business-to-business sale inquiries only.Difficulty submitting this form? For internet security purposes, please ensure you are using a Google Chrome browser.